Strawberry888
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« on: February 14, 2012, 05:22:05 pm » |
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Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights
Explain the main points of agreed procedures for handling complaints
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Aunty Sue
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« Reply #1 on: February 15, 2012, 03:10:42 am » |
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Hi Strawberry888,
The individual has the right to take risks and you must respect this but you also have a duty to do all that is reasonable to keep them safe. This causes a dilemma.
Think about a diabetic who insists on eating the wrong food or an individual who doesn't want to use her walking frame etc.
Look at your setting's complaints procedure and explain it.
Hope that helps
Aunty Sue
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