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Author Topic: hsc24  (Read 10083 times)

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« on: April 11, 2012, 12:07:00 pm »

please can someone help..explain the importance of an accessible compaints procedure for reducing the likelihood of abuse
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Aunty Sue
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« Reply #1 on: April 11, 2012, 01:31:38 pm »

Hi william,

If a complaints procedure is clear and easily accessible abusers would be more likely to be challenged on their behaviour. Knowing this would make them less likely to abuse. It also helps vulnerable individuals to feel more protected and more empowered and therefore less likely to accept abuse.

Hope that helps

Aunty Sue
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